We Ship To:
- United States
- United Kingdom
Order Processing Time
We strive to process orders as quickly as possible! Orders received before 10 AM local time will ship the same day. Processing can take up to 2 days based on the volume of orders. Please note that we do not process orders on weekends.
Shipping Rates and Delivery Estimates
Shipping charges and delivery times will be calculated and displayed at checkout. Depending on the shipping method selected, location, and size of your order, deliveries typically take between 2 - 10 days.
Shipment Confirmation and Order Tracking
After placing your order, you will receive a confirmation email. Once your order ships, we’ll send you a follow-up email with your tracking information. If you don’t receive our email, please check your Junk folder or contact us at info@spinsti.com.
Customs, Duties, and Taxes
While taxes are calculated at checkout, any additional fees (tariffs, taxes, etc.) imposed during or after shipping are the customer's responsibility. SPINSTI is not responsible for any customs, duties, or taxes applied to your order.
Damages
If your order arrives damaged, please contact us at info@spinsti.com. Save all packaging material and damaged goods so we can assist you with a replacement.
Return Policy
We offer free returns or exchanges within 30 days of delivery. If you encounter any issues with the quality of your items, email us at info@spinsti.com. We’ll ensure you get a free replacement and work to make things right, ensuring you are 100% satisfied with your order.
Feel free to contact us anytime at info@spinsti.com for any return or replacement requests.
